❓ Frequently Asked Questions
Q
Could I get the sample to check your quality?
Samples and shipping cost is prepaid by buyers, and will be refund to buyers when mass production order confirmed in the near future.
Q
When can I get the price?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please tell us in your email so that we will regard your inquiry priority.
Q
What about the lead time for the mass production?
Honestly, it depends on the order quantity and the season you place the order.
Q
What is the term of delivery?
We accept EXW, FOB Shenzhen. You can choose the one which is the most convenient or cost effective for you.
Q
Do you provide ODM and OEM services?
Yes, our professional R&D, Engineering, and Mold Making teams are fully equipped to provide custom ODM and OEM services to meet your specific demands.
Q
What quality certifications do your products have?
Our manufacturing and products are fully certified under CE and ISO9001 standards, supported by a 100% quality inspection program prior to delivery.