For existing products, we typically offer a small number of free samples at no cost, with you only required to cover the express shipping fee. For custom samples (e.g., with your logo, special packaging, etc.), we charge a sample production cost. This fee will be fully refunded when you place a formal order later.

We fully understand the needs of start-up orders and trial orders. For standard products, our MOQ is highly flexible, usually ranging from 100-500 pieces, depending on the product type. For customized products (e.g., private logos, special packaging), the MOQ will increase accordingly. Our goal is to find a balanced solution that aligns with your business growth. Please feel free to discuss your specific requirements with us.

We offer a variety of secure and convenient international payment methods:
T/T (Telegraphic Transfer): Our most common method, with a data-tested and reliable process.
L/C (Letter of Credit): Accept sight L/Cs for large-volume orders.
Western Union / PayPal: Suitable for quick payments of small sample fees or small orders.
Specific terms (e.g., down payment percentage) can be negotiated based on order value and collaboration history to ensure mutual benefits.

For standard or in-stock products, the lead time is typically short (7-15 days). For production orders, the standard lead time is generally 30-45 days, depending on order quantity, process complexity, and seasonal factors. After your order is placed, we will provide a detailed production plan and maintain transparent communication to update you regularly on progress.

We offer flexible customized support including ODM, OEM, and OBM options. You can request changes to custom requirements matching your target market, packaging design, and specifications.

The tool set comes packed in a durable Hard Case to ensure complete protection during transit. The outer package dimensions are 55*50*16cm, making it highly organized and convenient for storage or car repair application.