Q
Are you a factory or a trading company?
We are a factory specializing in the production of aluminum profiles and plastic/steel door and window manufacturing equipment.
Q
Do you offer customization services?
Yes, we support customization services and can adjust according to your needs.
Q
What is the delivery time and method?
The delivery time for our standard stock machines is 30 days, and we offer multiple shipping methods.
Q
What is the service life and warranty period of the equipment?
The service life of the equipment is 20 years, and the warranty period is 2 years.
Q
How to maintain the equipment?
Please follow the requirements of the product manual to carry out daily maintenance, monthly maintenance, annual maintenance, and inspection of the machine.
Q
What services do you provide? How is the after-sales service?
Accepted delivery terms: EXW, FOB, CIF, CFR, DDP;
Accepted payment currencies: US dollars, euros, Japanese yen, Canadian dollars, Hong Kong dollars, and RMB.
Accepted payment methods: telegraphic transfer, letter of credit, documents against payment, and Western Union.
Supported languages: English, Chinese, Japanese, Portuguese, Spanish, German, Arabic, French, Korean, etc.
After-sales service: Free replacement of parts within 1 year and online technical support.