FAQ
Q: Are you a factory or trade company?
A: We are a group company with several factories. We can supply one-stop service for diverse equipment needs.
Q: Can we visit your factory before ordering?
A: Sure, we welcome all new and old friends to visit our facility.
Q: Can you provide custom machines?
A: Yes, we specialize in providing customized machine solutions for clients.
Q: Is OEM acceptable?
A: Yes, OEM production is one of our key strengths.
Q: What is your lead time for delivery?
A: For manual machines, usually 35-45 days. For electric machines with motors, usually 45-65 days.
Q: What is the warranty on your products?
A: Our machines come with a 12-month warranty after shipment.