Frequently Asked Questions
? Can this device be used universally for all rivet nut specifications?
No. This equipment is designed for specific transfer models, and multiple sizes of nuts cannot be used universally on a single setting without appropriate adjustments.
? What is the typical delivery time for orders?
It usually takes 7-15 working days to produce an order, depending on the specific order quantity.
? What kind of warranty is provided?
We offer a 12-month warranty for the machine and a 3-month warranty for rivet tools. Our products are quality insured with CE certification and patents.
? How can international customers track their order process?
Our sales team will provide regular updates, including photos and videos of your order during the production and shipping process.
? Is the machine difficult to install and operate?
Installation is very simple. We provide comprehensive English manuals and instructional videos that allow anyone to set up the machine easily.
? What support is available if the machine breaks during the warranty period?
Please reach out immediately. If the issue is related to product quality, we will provide full technical support and necessary assistance to resolve the problem.