Frequently Asked Questions
Are you a factory or trading company?
We are a professional manufacturer with over 15 years of experience in the drill bit tools industry. We guarantee our products are offered at competitive factory prices.
Do you provide samples? Is it free or extra?
Yes, we can offer samples for free charge, however, the cost of freight is not included.
What is the Minimum Order Quantity (MOQ)?
We have a fixed MOQ for each product. However, if you require a smaller quantity, we can adjust the price accordingly.
Why is your price different from other companies?
As we focus on our own brand, the quality of our products is absolutely guaranteed through rigorous testing and premium materials.
What is your term of payment?
Our standard terms are 30% by TT in advance, with the remaining balance due before delivery.
How long is your delivery time?
Generally, it is 7-10 days if the goods are in stock. For non-stock items, it typically takes 20-30 days depending on the order quantity.